Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at. Senior Acquisitions Editor: Jeff Kellum Development Editor: Jim Compton Technical Editors: Scott Morris and Tyler Owen Production Editor: Dassi Zeidel Copy Editor: Linda Recktenwald Editorial Manager: Pete Gaughan Production Manager: Tim Tate Vice President and Executive Group Publisher: Richard Swadley Vice President and Publisher: Neil Edde Media Project Manager 1: Laura Moss-Hollister Media Associate Producer: Doug Kuhn Media Quality Assurance: Shawn Patrick Book Designers: Judy Fung and Bill Gibson Proofreaders: James Saturnio and Paul Sagan, Word One New York Indexer: Ted Laux Project Coordinator, Cover: Katherine Crocker Cover Designer: Ryan Sneed Copyright © 2012 by John Wiley & Sons, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 978-3-0 ISBN: 978-3-0 (ebk.) ISBN: 978-1-6 (ebk.) ISBN: 978-2-3 (ebk.) No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. CVOICE 8.0 Implementing Cisco Unified Communications Voice over IP and QoS v8.0 Study Guideĭisclaimer: This eBook does not include ancillary media that was packaged with the printed version of the book.
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